Local Regional Vice-President Leslie Leon-Kennedy Completes WomenCertified® Training! Leslie Leon-Kennedy completes One-of-a-Kind WomenCertified Training Joining Elite Group of Professionals Trained to Improve Buying Experience for Women.
Local Regional Vice-President Completes WomenCertified® Training
Joining Elite Group of Professionals Trained to Improve Buying Experience for Women
Leslie Leon-Kennedy completes One-of-a-Kind WomenCertified Training
Margate, FL –WomenCertified today announced that Primerica Financial Services Regional Vice-President Leslie Leon-Kennedy of Margate, FL has completed the WomenCertified training and certification program and is specially qualified to provide an extraordinary level of sales and service to women.
Leon-Kennedy helps families protect assets, become debt-free and financially independent in the Primerica Financial Services office on State Road 7. She offers other financial services such as Debt Restructuring, College Savings Programs, Income Protection, Mortgages, Long Term Care, IRA’s, Rollovers, Life Insurance, Prepaid Legal and Auto Insurance.
The goal of WomenCertified is to create women friendly companies and buying experiences. Statistics show that over 83% of all consumer purchases are made by women, making them the primary customer in almost every industry. WomenCertified is designed to teach sales and service professionals how to deliver better customer service.
To become WomenCertified, professionals must complete a series of intensive training modules to learn the communication as well as customer service skills proven to be the most effective among women customers. Developed and conducted by Delia Passi, author of Winning the Toughest Customer: The Essential Guide to Selling to Women and the nation’s leading expert on marketing and selling to women, this training program includes a four-part online course track or live training and a culminating test. Passi has trained thousands of sales and service professionals across the nation in developing stellar communication skills, and she is the CEO and President of Medelia, Inc and the Founder of WomenCertified.
“Leslie Leon-Kennedy and the sales and service professionals who become WomenCertified are now part of a growing group who are raising the bar in providing the best customer service experience to women,” said Passi. “Studies show that Americans are growing less satisfied with the levels of customer service they receive, and WomenCertified is working to reverse that trend. It’s a win-win opportunity for companies and consumers.”
WomenCertified launched in September 2007. For more information, visit our website.
